We want you to shop with confidence — if something isn’t right, we’re here to help.
30-Day Money-Back Guarantee
If your purchase has a manufacturing defect or arrives damaged or incorrect, you are eligible for a refund or replacement within 30 days of receipt.
To qualify:
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The item must be returned in its original condition.
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All original packaging and accessories must be included.
How to Request a Refund
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Contact our support team via email within 30 days of receiving your order.
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Provide your order number and a brief description of the issue.
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Send photos or video showing the defect or damage (if applicable).
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Our team will review your request and confirm next steps.
Once approved, we will issue a refund to your original payment method. Please allow 5–7 business days for the funds to reflect.
Replacements
If you prefer a replacement for the same item (subject to stock availability), just let us know in your refund request. We’ll process it quickly and update you with tracking details.
Late or Missing Refunds
If you haven’t received your refund after approval:
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Check your bank or payment account first.
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If it still hasn’t arrived, contact us and we’ll help you follow up.
Exceptions & Non-Refundable Situations
Refunds cannot be issued for:
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Change of mind
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Normal wear and tear
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Damage caused by misuse (drops, water damage beyond specs, etc.)
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Lost or unreturned accessories
If you’re unsure whether your situation qualifies, reach out — we’re happy to clarify.
